Simplicity Lessons from EasyBrandingTools.com
October 19, 2007
Life is a learning exercise.
I have two contrasting projects on my mind right now that are at different stages of complexity, although they’re somewhat related.
First, through FreshSand Ventures we’re putting a lot of effort into EasyBrandingTools.com hoping to grow that business. We’ve been struggling to identify how to reach our target audience but we know a fair bit about them. Simplicity is key for us here, if we don’t have it, we won’t grow. EasyBrandingTools.com provides a coordinated website, email, business cards and letterhead for new businesses for a small monthly subscription fee.
Second, through Three Wise Men we’re putting a lot of effort into the Wise Communicator product. I fear that this product will never be simple. It’s very technical and will always require a developer to integrate it. Wise Communicator ingests data, runs it through a set of rules, and then generates a variety of output such as emails, printed materials, and dynamic graphics. You could think of it as mail-merge on steroids, or an email broadcast engine, except that it can generate as complex materials as your rules and data allow - which (for most organizations) is insanely complex. So, this can sometimes require a person with a brain the size of Manhattan to wrestle under control.
It’s interesting that EasyBrandingTools.com is a very complex animal, with some sophisticated technology, yet we wrestled the complexity of the technology into some very simple use cases. So for the end-users, it’s trivial. Fill out a form, get some business cards.
We have decided that this is the same path we are going to take with our Wise Communicator product - creating, packaging and selling specialized products using it as a foundation but providing a series of pre-built use-cases that can be simple for end-users.
The nice thing about this, is that for each use-case we narrow our target audience. We have a sharp focus which will help our sales and marketing efforts tremendously.
All while re-using, strengthening, and growing the core technology - which will help to drive additional features to the specialized products.
I love my job :)